FAQ's

Our pop-up tents are made from high-quality aluminum to ensure a lightweight and durable structure. The canopies are crafted from durable polyester with a waterproof coating and UV protection.

We offer three product lines to suit your needs:

Essential: An affordable and reliable solution; this model is lighter and easy to transport.

Pro (4 or 6 sides): Ideal for frequent use, offering a perfect balance between aesthetics and robustness.

Elite: Designed for demanding users seeking maximum strength and premium design.

Feel free to consult our buying guide to compare our models.

Yes, all our pop-up tents are designed for quick, tool-free assembly. Within minutes, you can deploy the frame and secure the canopy. We also provide an instruction manual with each purchase and instructional videos on our website to guide you.

Our models are designed to offer excellent stability, even in windy conditions. However, we recommend using appropriate anchoring systems based on your situation and ground type. In case of very strong winds, it's advisable to take down the canopy to prevent any damage.

Pro-4: Square design with our thickest walls for maximum robustness and an elegant style.

Pro-6: Hexagonal design offering increased stability and better wind resistance, perfect for outdoor events.

Yes, we offer customization options to add your logo or any other visual to the canopy. Please consult our customization page for more information and to submit your design. Alternatively, contact one of our representatives who will be happy to assist you with your project.

Yes, our canopies are made from waterproof materials and treated to offer protection against UV rays. This allows for prolonged outdoor use without the risk of premature wear. However, please note that these are temporary shelters, and permanent or long-term use may lead to faster deterioration.

Absolutely! We provide a complete range of accessories, including sidewalls, weights, sand or water bags, reinforced transport bags, heating systems, and everything you need for your setups. Visit our accessories section to discover all available options.

Tempo tents are perfect for indoor or outdoor events, markets, trade shows, weddings, parties, and much more. Thanks to their sturdiness and elegant design, they are suitable for both individuals and professionals.

Of course! Contact our sales team or send us an email to receive a personalized quote tailored to your specific needs.

Our in-stock products are generally shipped within 3 to 5 business days. Customized or special-order tents may require additional time (usually 10–15 days). Please consult our shipping policy for more details.

All our Tempo tents come with a limited warranty against manufacturing defects. The duration and specific conditions vary depending on the product line. Please consult our warranty policy for more details.

Yes, our tents comply with current safety standards, including the CPAI-84 certification for flame resistance on fabrics. We take safety very seriously, which is reflected in our choice of materials.

With proper maintenance, our tents can last for many years. Longevity depends on the frequency and conditions of use, as well as adherence to maintenance guidelines.

Yes, our after-sales service team is always available to assist you with any questions or issues regarding your Tempo tent. Contact us for any assistance.